FAQs

Initial Assessment: $180

50-60 Minute Individual or Family Therapy Session: $160

* All rates are reviewed and increased annually on September 1.

All of our counseling clients have a right to and will receive a Good Faith Estimate per federal law as of January 1, 2022. A Good Faith Estimate lists the fees for your scheduled mental health care services before you begin them. To learn more you can visit www.cms.gov/nosurprises or call HHS at (800) 368-1019.

We are not a paneled providers for any insurance companies and therefore do not bill directly to them. We can provide you with a monthly billing statement to submit to your insurance company to request reimbursement for her services. Please note that most insurance companies require a diagnosis in order to reimburse for mental health services. It is possible that you will not meet criteria for a diagnosis, in which case I would be unable to provide you with a statement. It is also important to consider if you want a diagnosis to be a part of your, or your child’s, medical record.

Please notify us of a cancellation at least 48 hours before our scheduled session. Any no-show or late cancellation will be charged the full session fee.

We are located at 8601 Mayland Dr., Suite B, in the West End area of Henrico. Our office is in Parham Park, an office park near the intersections of Mayland Dr. and Parham Rd. The office is 1/8 mile away from Exit 181 of I-64.

This depends on your goals and the kinds of things you or your child are experiencing. We work closely with you to identify exactly what you want to accomplish during our time, to keep track of the progress we are making, to problem solve when there are setbacks and to anticipate how many sessions are needed to achieve your goals. Some people benefit from just a few sessions and others need regular therapy for a year or more.

I have specialized training in supporting a child’s strong relationships with all parents and caregivers, in helping the adults cooperate on the child’s behalf, and focusing parents on their child’s needs during a big family change. It is outside the scope of my practice to provide therapy to a child when any parent or guardian does not consent to, believe in, or participate in the development of their child’s goals. For those situations, I will refer you to therapists who have that expertise.

Check out New Moon Therapy’s Bookshop site, which shows my favorite books in the areas I specialize in. If you purchase through this site, you can choose your favorite local, independent bookstore to receive 30% of the sale.

Gillian Scharf, LPC runs her practice, Tavernier Therapy Group, in the office suite. Gillian is a talented therapist who specializes in teenagers who have become distant and hard to reach. Contact her at gillian@taverniertherapygroup.com to get started.

Kelly Lange, LCSW runs her practice in the suite as well. She specializes in using creative methods to support people with positive life changes and working through stress and trauma. You can contact her at 571-470-6501 to get started.